Fretso

Pet Business Management

Made for India

For Pet Shops, Spas & Clinics

Everything you need to run your pet business

Complete suite of tools for seamless pet care business operations

Smart POS System
Quick checkout with Cash, Card, UPI, Wallet payments. Grid/Table view toggle, cart management, customer linking & real-time stats dashboard.
Advanced Inventory
Stock tracking with min/max/reorder points, expiry alerts, batch numbers, SKU/barcode, cost vs selling price, profit analysis & supplier linking.
Appointment Scheduling
Book grooming/vet visits with pet linking, service selection, time slots, deposit tracking, status management & unpaid appointment alerts.
Customer & Pet CRM
Complete profiles with unlimited pets per customer, vaccination history, allergies, medical notes, microchip numbers, visit tracking & lifetime value.
Smart Discount System
Flexible discounts - percentage or fixed amount with optional reason tracking. Apply discounts before tax on subtotal with live preview.
Services Management
Create time-based services with categories, pricing, 15-min duration intervals, configurable GST rates & active/inactive status control.
Vaccination Tracking
Complete pet vaccination records with upcoming & overdue alerts, veterinarian tracking, next due dates, Excel export & dashboard widgets.
Certificate Generation
Generate professional vaccination certificates with unique certificate numbers, batch operations, search & filter by pet, date range export.
Transaction Management
Full sales history with appointment linking, customer/pet association, payment method tracking, discount records, GST breakdown & detailed invoices.
Stock Movement Tracking
Complete audit trail of inventory changes - sales, purchases, adjustments, returns, damage, theft & corrections with quantity tracking.
Supplier Management
Manage supplier contacts, payment terms, credit limits, lead times, product associations, order history & Excel import/export capabilities.
Business Analytics
Today's sales & transaction stats, revenue trends, top products/customers, payment method breakdowns, inventory insights & comprehensive reports.
Email Integration & Notifications
Connect Gmail, Outlook, Yahoo or custom SMTP. Send automated email notifications for appointments, vaccinations, invoices & reminders with professional templates.
Automated Reminder System
Auto-send email reminders for upcoming appointments & overdue vaccinations. Configurable timing, custom templates & delivery tracking with test functionality.
Advanced Reporting & Analytics
Comprehensive business reports with sales analysis, inventory insights, customer behavior, revenue trends, product performance & custom date range exports.
Loyalty Points System
Reward customers with points on every purchase. Multi-tier system (Bronze/Silver/Gold) with tier multipliers, automatic point calculation, redemption at checkout & email notifications.

Why choose Fretso for your pet business?

Built specifically for the Indian pet care industry

GST & Tax Compliant

Automatic CGST, SGST, IGST calculation with configurable GST rates per product/service. Full tax breakdown in invoices.

Multi-Currency & Language

7+ currencies (USD, EUR, GBP, INR, JPY, AUD, CAD) with 10+ language/locale formats for global operations

Vaccination Tracking & Alerts

Complete vaccination records with upcoming (30 days) & overdue alerts, next due dates, veterinarian tracking & dashboard notifications

Certificate Generation

Auto-generate professional vaccination certificates with unique numbers, PDF export, batch operations & complete history tracking

Smart Discount System

Flexible percentage or fixed discounts with optional reason tracking, applied on subtotal before tax with live calculation preview

Pet Health Records

Comprehensive medical notes (1000 chars), allergy tracking, microchip numbers, weight monitoring, breed/species info & visit history

Expiry & Batch Tracking

Manufacturing dates, expiry alerts for perishables, batch/lot numbers with automatic expiry warnings for medicines & food

Cost & Profit Analysis

Track cost price vs selling price per product, real-time profit margins, revenue analysis & identify high-margin items

Smart Stock Management

Min/max/reorder point alerts, low inventory notifications, stock movement audit trail & supplier lead time tracking

4 Payment Methods

Accept Cash, Card, UPI & Digital Wallet with complete payment analytics, today's stats & method-wise breakdowns

Appointment Integration

Link transactions to appointments, track deposit payments, unpaid appointment alerts & service-based billing

Customer Lifetime Value

Track total purchases, spending patterns, number of pets owned, visit frequency & customer loyalty insights

Time-Based Services

Services with precise duration (15min intervals), categories, individual pricing, GST configuration & active/inactive control

Bulk Excel Operations

Import/export products, services, appointments, pets, suppliers, vaccinations, certificates & transactions with full data portability

Stock Movement Audit

Complete trail of inventory changes - sales, purchases, adjustments, returns, damage, theft, corrections with date/time stamps

Supplier Network

Manage supplier contacts, payment terms, credit limits, lead times, product associations & order history with Excel support

Grid & Table View Toggle

Switch between visual grid cards and detailed table views in POS for different workflow preferences

Category Management

Custom product/service categories, dynamic filtering, category-based organization with easy add/remove functionality

SKU & Barcode Support

Assign unique SKUs and barcodes to products for faster checkout, inventory tracking & integration with scanners

Dashboard Statistics

Real-time today's sales, transaction count, products in stock, cart items, vaccination alerts & clickable stats widget

Pet Species & Breed

Detailed pet information with species, breed, age, date of birth, gender, color & image codes for visual identification

Dark Mode Support

Beautiful dark theme for comfortable viewing in any lighting condition with consistent styling across all pages

Responsive Design

Works perfectly on desktop, tablet & mobile devices with adaptive layouts, touch-friendly controls & mobile-optimized views

Search & Filter Everywhere

Powerful search across products, customers, pets, vaccinations, certificates with multiple filter options & date ranges

Email Notifications & Reminders

Automated email system with Gmail/Outlook/Yahoo integration. Send appointment reminders, vaccination alerts, invoices & custom notifications with professional templates

SMTP Configuration

Easy email setup with support for Gmail, Outlook, Yahoo or custom SMTP servers. Secure app password authentication, test email functionality & connection validation

Automated Appointment Reminders

Schedule automatic email reminders for upcoming appointments. Configurable send timing, professional templates & reduce no-shows with timely notifications

Vaccination Due Alerts

Auto-send email alerts for upcoming & overdue pet vaccinations. Keep pet parents informed with 30-day advance notices & overdue reminders via email

Advanced Business Reports

Generate comprehensive reports including sales analysis, inventory status, customer insights, revenue trends, product performance & profit margins with Excel export

Email Delivery Tracking

Monitor email delivery status for all notifications. Test email configuration, view send history & troubleshoot delivery issues with detailed logging

Customer Loyalty Rewards

Build customer loyalty with automated points system. Earn 1 point per ₹100 spent (configurable), redeem points for discounts at 1:1 ratio with complete transaction history

Tier-Based Loyalty Program

Multi-tier loyalty system with Bronze (1.0x), Silver (1.2x at 500+ points), and Gold (1.5x at 1000+ points) earning multipliers to reward your best customers

Automatic Points Calculation

Points automatically calculated and awarded on every transaction. Smart tier detection, multiplier application & instant balance updates with zero manual work

Points Redemption at Checkout

Let customers redeem loyalty points at POS for instant discounts. Configurable minimum redemption threshold, point-to-currency conversion & live balance tracking

Loyalty Analytics & Reports

Track loyalty program performance with detailed analytics. View points issued vs redeemed, customer tier distribution, lifetime value tracking & Excel export

Configurable Loyalty Rules

Customize loyalty program to fit your business. Set earn rates, redemption values, minimum thresholds, point expiry (optional) & tier thresholds from settings page

Flexible Pricing for Your Business

Every pet business is unique. We understand that your needs are different, which is why our pricing is customized based on your specific requirements.

Custom Pricing
Tailored solutions for your pet business

No business is the same. Whether you run a small pet shop, a grooming spa, or a multi-location veterinary clinic, we'll create a pricing plan that fits your:

Business Size

Single store or multi-location

Features Needed

Choose only what you use

Number of Users

Pay for active users only

Transaction Volume

Scales with your growth

Get a personalized quote in minutes. No hidden fees, no surprises.

💡 Free trial available. No CC required. Contact us for free trial.

Trusted by Pet Businesses Across India

See what our customers have to say

"Fretso has completely transformed how we manage our pet shop in Mumbai. The GST billing is accurate, inventory tracking saves us hours, and our customers love the professional invoices. Best investment for our business!"

PM

Priya Mehta

Owner, Paws & Claws Pet Store

Mumbai, Maharashtra

?

Frequently Asked Questions

Got questions? We've got answers.

Absolutely! We take data security very seriously. Your data is encrypted both in transit and at rest. We use industry-standard security protocols and regularly backup all data. Your business information, customer records, and transaction history are stored securely on our cloud servers with multiple layers of protection.

Yes! We provide complete onboarding support. Our team will guide you through the installation process, help you set up your initial inventory, import existing customer data, and train your staff on how to use Fretso effectively. We ensure you're fully comfortable with the system before going live.

All updates and new features are automatically included in your subscription at no extra cost. We continuously improve Fretso based on customer feedback and industry trends. You'll always have access to the latest version with bug fixes, performance improvements, and new functionality.

Yes! We offer a free trial period so you can test all features with your actual business data. No credit card required during the trial. Contact us to get started, and we'll set you up with a demo account where you can explore everything Fretso has to offer.

We provide comprehensive support through multiple channels - email, phone, WhatsApp, and live chat. Our support team is available during business hours to help with any questions or issues. We also have detailed documentation, video tutorials, and an active community forum.

Fretso is designed to work for all types of pet businesses - pet shops, grooming salons, pet spas, veterinary clinics, and multi-location chains. Our flexible system adapts to your specific needs whether you sell products, offer services, or both. We can customize features based on your business requirements.

Yes! Your data is always yours. You can export all your data (customers, pets, inventory, transactions, etc.) in standard formats like Excel/CSV at any time. We believe in data portability and will never lock you in. If you decide to move to another system, we'll help you export everything smoothly.

Our pricing is completely transparent with no hidden fees. You'll receive a custom quote based on your specific needs (business size, features, users, etc.). Payment is typically monthly or annually. What you see in your quote is exactly what you pay - no surprises, no additional charges for updates or standard support.

Still have questions? We're here to help!

Experience Fretso in Action

See how Fretso can transform your pet business. Try our interactive demo and explore all the features.

Live Demo Access
Try all features with our interactive demo

Get instant access to our live demo. Fill in your details and we'll take you straight to the interactive demo where you can explore:

POS System

Complete checkout with real transactions

Inventory Management

Stock tracking & management

Appointments

Scheduling & booking system

Customer CRM

Pet & customer management

💡 No credit card required. Explore all features instantly.

Ready to Transform Your Pet Business?

Join pet shops, spas & clinics across India using Fretso