Software for pet businesses
Book it. Groom it.
Board it. Bill it.
One system for salons, kennels, daycares and clinics. Same pet file, same diary, same invoice. And when the phone rings, you already know who it is.
- 1
- Search box that takes anything the caller says
- 1
- File per pet, across everything you do
- 5
- Staff roles set up before you log in
- 0
- Spreadsheets needed at month-end
The actual software. Not a mockup.
Who it's for
One chair or twenty runs
You switch on the parts you use and ignore the rest. A single-chair salon and a six-branch resort run the same software, set up differently.
01Grooming salons
A board the whole salon can see. Prices that already know the breed. Commission that adds itself up.
02Boarding & daycare
Who's in which run, who leaves Friday, and a daily log the owner is glad to read.
03Vet clinics
Consults, jabs and scripts on the same file the groomer reads. Boosters that chase themselves.
04Multi-service places
A dog can be groomed, boarded and seen by the vet on one visit, and leave with one bill.
05Mobile groomers
Built for the phone in your hand. Photos from the camera, tables that become cards, buttons you can hit one-handed.
06Anyone still on a diary
A paper book works until the day someone's off and nobody can read their handwriting.
The modules
Everything the shop does, on one pet file
Your groomer sees the vet's note about the skin condition. Your boarding staff see the twice-daily meds. Your desk sees one bill. Nobody has to ring anybody.
All 11 modules- 01
Look up
One search box that takes a pet's name, the owner's name, a phone number, a microchip or any reference — and puts that animal's whole history on one screen.
- 02
Appointments
One diary for grooming, boarding, daycare and the vet room, with reminders that go out on their own and a calendar invite the customer can actually add.
- 03
Grooming
A board of who is in, who is on the table and who is ready, with prices that already know the breed, photos on the file, and commission that adds itself up.
- 04
Boarding & daycare
Every stay against a real kennel, an occupancy board that cannot lie, a daily care log the owner would be glad to read, and the extras billed instead of forgotten.
- 05
Clinical records
Consultations, vaccinations and prescriptions on the same pet file the groomer and the kennel read, with boosters that work out their own next-due date.
- 06
Invoices
Invoices raised from the work you already recorded, with proper numbering, part payments, void with a reason, and credit notes when you need them.
- 07
Online booking
A page you send customers to, where they pick a free time and give four details. It arrives as a request; you accept it and it becomes a real booking with the customer and pet already created.
- 08
Emails & reminders
Every message the business sends, in your words, with a switch for each one and hours you choose — booking confirmations, reminders, ready-for-collection, boosters, invoices and receipts.
- 09
Staff & rotas
Who works when, who is off, who approves whose leave, and what each person is owed in commission — with staff seeing their own day and nothing else.
- 10
Control centre
One screen the whole business runs from. It arranges itself around whose day it is — front desk, groomer, boarding, vet room — and looks back a day or ahead a day without leaving the page.
- 11
Setup & control
Your business details, your team, your permissions, and a record of who opened which pet file — set up once, in an afternoon.
Inside the product
This is the actual software
Not renders, not concepts. These are the screens your desk, your groomers and your boarding staff would be looking at on Monday.
One box
“Hi, it’s about Bruno.”
Type what they said — his name, your customer's name, or just the number they're ringing from. His whole history is on the screen before they've finished the sentence. A local ten-digit number still finds a contact you saved years ago with a +91 and spaces in it.
Explore Look up
Live occupancy
You know exactly which run is free
Every stay is booked against a real kennel, so nobody can promise the same one twice on a bank holiday — the database refuses the second booking outright. Check-in reads the dog's boosters against your protocol and warns you at the door, not once he's in with twenty others.
Explore Boarding
Board & commission
The end of “I did eight, not six”
A ticket holds the dog, the groomer, the coat notes, the consent and both sets of photos. Invoice it and the commission lands in that groomer's ledger by itself, based on what you actually charged. Payday turns into a report instead of a negotiation.
Explore Grooming
Why Fretso
Six reasons owners switch to it
Most pet software is a booking diary with an invoice screen bolted on the side. That's fine until you're doing grooming, boarding and a vet room at once and none of it adds up.
The full comparison01
The phone rings and you already know
Type the name they said, or the number they're calling from, and that animal's whole history is on one screen — last visit, what you did, whether his jabs are current, whether he's in your kennels right now, and whether anything's owed. No “can I call you back?”
02
One file per pet, not four
Your groomer can see the vet flagged a skin condition last month. Your kennel staff can see he's on twice-daily meds. Same file, same pet, no phone call between rooms.
03
The software says no, so your staff don't have to
Nobody can double-book the same groomer. Nobody can put two dogs in one run on the same night. Not a warning somebody clicks past — the database physically refuses. Your Sunday cover gets the same guardrails as your best manager.
04
Staff see their job, not your business
A groomer opens Fretso and sees today's dogs and what they've earned. No takings, no other people's wages, no clinical notes they've no business reading. And the figures don't just get hidden — they never reach that browser.
05
It works on the phone in your hand
Every screen is built for a phone before a desktop. Photos come straight from the camera. Buttons are big enough to hit with a lead in your other hand. Tables turn into cards instead of shrinking into nothing.
06
An invoice you could show an auditor
Numbers with no gaps. Once it's issued nobody can quietly edit it — corrections are a credit note, mistakes are a void with a reason attached. And what it said is what it says: your details are copied onto it at the moment you issue.
Who sees what
Everyone sees their own job. Nothing else.
Five roles are set up before you log in. Your groomer opens the app and sees today's dogs, not last month's takings. Your receptionist can book and bill but can't edit a clinical note. When someone leaves, you switch off one login and that's the end of it.
- Front desk
- Takes the booking, checks them in, answers the phone with the whole file open, raises the invoice, takes the payment.
- Groomer
- Their own board, their own dogs, their own commission. Not your takings.
- Boarding staff
- Runs, check-ins, feeds, meds, the daily log, belongings back at collection.
- Vet
- Consult notes, vaccinations, prescriptions, and the fee for the visit.
- Manager
- The roster, leave approvals, the money, and the things that are already late.
- Owner
- All of it. Your business details, your team, your prices, every number.
- Read-only
- Can look, cannot change. For the accountant, or the person covering a shift.
Getting started
You've heard the horror stories. This isn't one.
Your customers, pets, products and stock come across during setup. Most single-site businesses are live inside two weeks.
- 01
Demo
We show you your own shop
Twenty minutes, real screens, your services. You'll know quickly whether it fits. Nobody reads you a slide deck.
- 02
Setup
We do the boring part
Services, prices, kennels, staff, your hours, your logo on the invoices. Your customers and pets imported so day one looks like your business.
- 03
Training
Each team learns their bit
The desk learns the desk. Groomers learn the board. Nobody sits through an hour on screens they'll never open.
- 04
Live
We stay close for the first month
Through your first busy Saturday and your first month-end, someone who knows the system is on the end of a message.
FAQ
Questions, answered
What people ask on the call before they buy. There are more on the FAQ page.
What does Fretso actually do?
Who is it for?
Is there a till or point of sale?
Does it handle stock or a pharmacy?
Can my customers log in?
What happens when the phone rings?
What about vaccinations and reminders?
Will it stop an unvaccinated dog coming into boarding?
Next step
Come and see it on your own shop
Twenty minutes on the real software, walked through the way you actually work. No slide deck, and nobody chases you afterwards.